Legal center
Privacy Policy
& Terms and Conditions
Learn how Mega Chat Live (the MegaLive app) protects your information and review the rules that apply when using our services.
Effective July 12, 2026
Terms & Conditions
1. Acceptance of Terms
By accessing or using Mega Chat Live, you agree to these Terms & Conditions and the Privacy Policy. If you do not agree, do not use the service. Additional rules displayed for specific features, events, hosts, agencies, or promotions also apply when you participate.
2. Eligibility
You must be at least 18 years old and legally capable of entering an agreement. You must comply with the laws that apply where you live and may not use Mega Chat Live if your access has previously been permanently suspended unless written permission is provided.
3. Account Registration and Security
Provide accurate, current information and keep it updated. You may not impersonate another person, create an account without authorization, sell or transfer an account, or conceal a prior suspension. You are responsible for protecting your credentials and for activity under your account.
4. Acceptable Use
You may not harass or threaten others, exploit minors, publish unlawful or infringing material, promote violence, distribute malware, scrape data, interfere with the service, evade safety controls, use unauthorized automation, manipulate engagement, commit fraud, or encourage others to violate these terms.
5. User Content
You retain ownership rights in content you create. By submitting content, you grant Mega Chat Live a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, display, distribute, and use it as needed to operate, secure, improve, and promote the service. You must have all rights needed to share your content.
6. Voice Rooms and Moderation
Room owners and moderators may manage participation, but Mega Chat Live may independently review reports, remove content, restrict rooms, preserve evidence, or take account action. You should not assume that room audio, messages, or social interactions are private unless expressly identified as private.
7. Virtual Coins, Gifts, and Benefits
Coins, gifts, badges, VIP status, and other virtual items are limited, revocable licenses to use digital features. They are not legal tender, do not create ownership rights, and cannot be sold or transferred outside approved features. Availability, appearance, utility, and required amounts may change.
8. Purchases, Billing, and Refunds
Purchases must use approved channels. Prices, taxes, fees, and exchange rates shown when a purchase is confirmed apply to that transaction. Except where required by law or expressly stated, completed purchases and consumed virtual items are final and non-refundable. Payment providers may apply separate terms.
9. Lucky Gifts and Games
Lucky gifts and in-app games may return Coins to the sender or player. Returns are decided by the service, are paid only in Coins, and are never guaranteed. Coins and other rewards cannot be exchanged for cash or anything of value outside the service, and lucky gifts and games are for entertainment only, not gambling.
10. Diamonds, Exchange, and Withdrawals
Diamonds are received when other users send you gifts. Depending on your account and the rules shown in your Wallet, Diamonds may be exchanged for Coins, transferred, or withdrawn by eligible accounts such as hosts in an active agency. Withdrawals may have minimums, limits, and fees, require identity verification, and may be held or refused where fraud or a breach of these terms is suspected.
11. Official Resellers
Coins may only be bought through Google Play or official Mega Chat Live resellers. Coins, accounts, or special IDs bought or sold through unofficial channels may be removed, and the accounts involved may be suspended.
12. VIP Membership
VIP membership is bought with Coins for the period shown in the app (for example 30 days) and does not renew automatically. Benefits depend on the VIP level and may change.
13. EEA and UK Consumers
If you live in the European Economic Area or the United Kingdom, digital content such as Coins is delivered immediately after purchase. By buying, you agree to immediate delivery and acknowledge that you lose your right of withdrawal once delivery starts. Your other statutory rights are not affected.
14. Subscriptions
The service does not currently offer auto-renewing subscriptions. If any are introduced, they will renew until canceled through the applicable billing provider, and removing the app or closing an account may not cancel them automatically.
15. Hosts, Agencies, and Rewards
Host and agency participation may require verification, activity, targets, and continued compliance. Rewards are not guaranteed income. Fake, circular, self-funded, refunded, coordinated, or manipulated transactions may be excluded. Mega Chat Live may audit, withhold, reverse, or correct rewards when rules are violated or calculations are incorrect.
16. Intellectual Property
The Mega Chat Live software, branding, interface, graphics, features, and original materials are owned by or licensed to Mega Chat Live. You may not copy, modify, reverse engineer, distribute, sell, or commercially exploit them except where permitted by law or written authorization.
17. Special IDs
Special or pretty IDs are licensed to your account, cannot be sold or transferred, and may be reclaimed if the account is closed or breaks these terms.
18. Third-Party Services
App stores, payment services, advertisements, external links, and integrations are operated by third parties and governed by their own terms. Mega Chat Live does not control and is not responsible for third-party content, availability, security, billing decisions, or privacy practices.
19. Suspension and Termination
Mega Chat Live may warn, restrict, suspend, or terminate access when reasonably necessary to address violations, safety risk, fraud, legal requirements, chargebacks, system abuse, or threats to the service. Where appropriate, users may be offered an appeal process.
20. Closing Your Account
If your account is deleted or terminated for a breach of these terms, unused Coins, Diamonds, and virtual items are forfeited unless the law requires otherwise.
21. Governing Law
These terms are governed by the laws of [Country], and disputes are handled by the courts of [City, Country], unless the consumer laws of your country of residence give you the right to use your local courts or law.
22. Service Changes and Availability
Features may be added, changed, suspended, or discontinued. Mega Chat Live does not guarantee uninterrupted availability, compatibility with every device, preservation of every feature, or particular social, promotional, financial, host, or agency outcomes.
23. Disclaimers and Liability
The service is provided on an “as available” basis to the extent permitted by law. Mega Chat Live disclaims warranties that may lawfully be excluded. Liability is limited to the maximum extent permitted by applicable law, without limiting consumer or other rights that cannot legally be excluded.
24. Indemnity and Disputes
To the extent permitted by law, you are responsible for claims arising from your unlawful use, content, or violation of these terms. Contact support first so the parties can attempt an informal resolution. Nothing in these terms removes dispute rights or remedies that applicable law requires.
25. General Terms
If one provision is unenforceable, the remaining provisions continue to apply. Failure to enforce a provision is not a waiver. You may not assign your rights without permission. Mega Chat Live may assign these terms in connection with a reorganization, financing, merger, or transfer of the service.
26. Changes and Contact
Mega Chat Live may revise these terms to reflect service, safety, operational, or legal changes. The updated effective date will appear on this page, and additional notice will be provided where required. Questions may be sent to customer-service@megachat.live.